Life at University can throw all sorts of surprises your way and not all of them are welcome. Here at NSU we offer a free, confidential, advice service that is independent from the University. We'll be more than happy to hear from you if you're facing any difficulties while you're studying at Northumbria.

We provide support for:

  • Academic misconduct allegations
  • Appeals against exam board decisions and Personal extenuating circumstances

  • Complaints against faculties or University services
  • Disciplinary panels and professional suitability issues
  • Other situations where you might be in conflict with the University

If you're dealing with something which isn’t listed, we will do our best to help - or can even signpost you to another organisation with the expertise to help you. 

For help with immigration, personal welfare, disability support, faith advice and chaplaincy, you can contact the University’s Student Support and Wellbeing service.

Want advice?

Fill in the below. Ensure this form is completed as fully as possible as this will help us to provide the most appropriate advice to you as quickly as possible.

Your Name

Student number

Programme

Email Address

Phone number

Please tell us about your case and what you would like us to help with

Have you spoken to anyone within the University about this? If so, who and when?

If you are considering making an academic appeal, when were your results issued? (*OPTIONAL*)

If you are facing an academic misconduct, disciplinary or professional suitability proceeding, have you been given a date for any panel hearing? If so, when? (*OPTIONAL*)

Do you have any specific access needs that we need to be aware of?

Have you previously contacted a member of our advice team. If so, when was this and is it related to your current query?

Staff only - additional notes

 

Advice Service Agreement