Student Welfare is at the heart of everything we do. NSU exists to make sure you’re well looked after whilst you study, whether that’s helping you look after your finances, finding a quality place to live or just keeping you safe in the city.

Of the seven values on which our organisation is built, four stem from our belief in equality for all students. As a democratic, inclusive and ethical Union that values partnership, we strive to ensure that all students benefit from the services and activities we deliver, regardless of age, sex, race, ability and sexual orientation. Every activity, service and event we provide is open to each and every Northumbria Student.

A unique selling point of the Union is that we provide a safe environment in which you can work, play, relax and party. You can rest assured that at any given time there’s several fully trained first aiders on site, well maintained buildings, responsible alcohol trading and friendly, approachable staff. This support extends into life outside of NSU’s physical boundaries too, supporting you in every aspect of student life.


Contact our Advice Team


Facebook – NSU/Education


Drop-in advice for Initial Case Assessment

  • Newcastle City Campus - Monday to Friday 10am-4pm
  • Coach Lane Campus – Monday to Tuesday and Thursday to Friday 10am-4pm
  • London Campus – Monday and Tuesday 12pm-5pm Wednesday 12pm-3pm


All drop-ins are subject to staff availability.  To guarantee a time please email us.  After your assessment all future appointments will need to be pre-arranged with an advisor.